《Nonviolent Communication》

by Marshall Rosenberg

Summary in one sentence:

Make your world kinder by observing people's underlying needs rather than judging them.

These are the core questions:

1. What can you do to be peaceful?

2. The nonviolent communication method: what is it?

Here are some key points:

1. Don't express opinions but facts.

2. Understands the conditions of self-bias.

3. Don't let your tongue slip.

4. Be cautious when speaking because imagination shapes reality

5. Describes reality, feeling, desire & request.

6. Use empathy to heal and defuse the danger.

7. "I choose to be" instead of "I have no choice."

8. The emotions I feel do not represent who I am.

Summary:

1. To keep the conversation peaceful. Instead of passing down moral judgment, states observe

2. Avert Confirmation Bias

Assume bias based on personal experiences and gather more evidence to support the position

3. Our analysis of others reflects our own needs and values

4. Thought shapes language, and language shapes thought.

Failing every time is a success, or success comes from persevering through failures.

5. To reach nonviolent communication, follow these four steps.

Observe without judging, explain your feelings and needs, and ask for them.

6. Empathy allows us to reperceive the world in a new way and go on; We say “A lot” by listening to others' feelings and needs.

Each has their measurements

7. Own up to your actions

Say "I choose" instead of "I have no choice."

8. Emotional awareness.

What others do may be the stimulus of our feeling but not the cause.

Oscar Liang