Resume
Experience
2021 - Present
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Travel within Metro Vancouver to meet prospects and customers (H-Mart, Superstore, IGA)
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Maintain records of all sales leads and customer accounts (Hutspot CRM)
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Monitor the wholesales industry competitors, new products, and market conditions to understand a customer's specific needs (Importgenius)
2019 - 2021
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Install and configure Applied System.
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Support and train personnel responsible for proper data input & Report generation
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Data Manage - import data from the vendor portal, clean duplicate data & merge contacts.
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Design KPI, OKR & other business documents template
2014 - 2018
Website development
Help customers design a website that meets their needs
I implemented user-friendly, functional, and visually appealing practices and tools in constructing a website.
Manage CRM system
Organizes notes, activities, and metrics from different departments into one cohesive system, from marketing to sales to customer service
Education
2011 - 2013
Brighton College
Associate of Science Degree
Vancouver, BC
Health Sciences is a wide-ranging field that uses knowledge from many disciplines to understand and improve all aspects of human health.
At Brighton, Health Sciences focuses primarily on public health, a branch of medicine that explores the causes of variation in health within and between human populations to develop and deliver effective interventions to reduce health inequity and inequality locally, nationally, and internationally.
2008 - 2011
Kwantlen Park Secondary
High School Diplomia
Surrey, BC
Drama, Cooking, English, and Math are some of the courses I take.
My skills and character are developed through each of them.
Drama course content ranges from acting and vocal theory to dramatic literature to developing skills in individual performance.
During my high school years, I learn the fundamentals of professional culinary arts while earning credits for my apprenticeship.
Professional skillset
Microsoft Word, Excel & PowerPoint
Go-to-Market Planning
Teamwork & Collaboration
Digital Analytics
Languages
Chinese (native)
English (proficient)
Certificated & Training
Microsoft Partners (Exchange, Team, Dynamic & OneDrive Administrator )
Robotic Process Automation Uipath (automatic import/export contacts, notes & attachment between CRM, Email, Social Media, Webiste)
Google Ad certificated (Website Panel Display Ad, Mobile App Ad, SEO Ad)
Blueprint Certification: Facebook ads & Instagram ad campaign set up and audience targeting